Jaipur, Rajasthan Jul 8, 2025 (Issuewire.com) - SSF Global convened a high-impact Leadership RoundTable Interaction today in the Pink City on the theme “Scaling the GCC Impact – Reimagine Leadership, AI-First Culture & Business Outcomes.”
The interactive forum brought together senior GCC & GBS leaders, industry experts, and transformation coaches to co-create actionable strategies that align with India’s Viksit Bharat@2047 vision, while spotlighting Jaipur and Rajasthan as the next promising GCC destination.
Purpose & Key Focus Areas
The session focused on:
- Reimagining GCC Leadership: Turning today’s disruption into growth by elevating capability centres from execution hubs to strategic value architects.
- Building an AI-First Culture: Embedding digital intelligence into the core, moving the conversation beyond traditional cost arbitrage to measurable business outcomes.
- Tapping Tier-2 Cities: Uncovering how Jaipur and other regional hubs can deliver passionate, skilled talent while fuelling inclusive nation-building.
Broader Impact for Rajasthan & India
The outcomes from this Jaipur RoundTable are designed to have a ripple effect that goes far beyond today’s dialogue. For Rajasthan, the discussions pave the way for Jaipur to be recognized as a credible new hub for Global Business Services (GBS) and Global Capability Centres (GCC), and knowledge economy investments, bringing fresh momentum to the state’s aspiration to create more future-ready, high-value jobs. By attracting GCCs to set up and expand here, the state can nurture talent that might otherwise migrate to Tier-1 cities, retaining skilled youth and empowering women professionals to thrive closer to home. This, in turn, builds a more robust, local innovation and training ecosystem, with academia, industry, and new-age entrepreneurs collaborating to deliver the skills that next-generation GCCs demand.
Speaking about the opportunities ahead for Rajasthan, a senior leader shared:
“Today’s discussion shows that Tier-2 cities like Jaipur can become true magnets for high-value capability centres. By tapping into local talent and building robust partnerships between industry, academia, and government, we can create ecosystems that deliver strategic value while transforming communities on the ground.”
At a national level, the conversation aligns directly with India’s Viksit Bharat@2047 vision, which calls for balanced, sustainable growth beyond metro corridors. By leveraging the Tier-2 opportunity and reimagining GCCs as “Decision Transformation Engines” rather than simple service providers, India can strengthen its leadership position as a trusted global destination for capability centres that fuel smarter, faster enterprise decisions. This approach ensures that India continues to combine cost efficiency with world-class innovation, diverse talent pools, and true strategic co-ownership, securing its place as the global powerhouse for GCC excellence in the decades to come.
Another leader added:
“When we reposition GCCs as enablers of intelligent, insight-led decisions, we move beyond transactional efficiency to real business impact. It’s encouraging to see leaders here today aligned on making this shift — and ensuring that our talent strategies, AI adoption, and leadership mindsets support this evolution.”
Voices at the Table
Today’s roundtable brought together a distinguished cross-section of leaders; from GCC CEOs and transformation heads to HR leaders and advisors, representing organizations such as Adani Group, Kellanova, Mondelēz International, Apollo Tyres, Norsk Hydro, Genpact, Teleperformance, DCM Shriram, PAR Technology, Accenture, NAV Fund Services, etc. and several trailblazing startups. A very passionate and active participation from respected industry leaders was noted including: Vandana Sharma, GBS Transformation & Operations Leader, Kellanova; Pooja Agarwal, Partner Operations Lead, Mondelēz International; Dinesh Chandra, Transformational Coach, Global Wellbeing Network; Tanuja Birla, Business Leader & Centre Head – GBS, Apollo Tyres; Akhil Tulshyan, Head of GBS Finance & Financial Controller, Norsk Hydro (Hydro GBS Hub); Harpreet Duggal, Senior Advisor, Genpact; Dr Sanjeev Rastogi, Chief Executive Officer – GCC, Adani Group; Sudesh Jain, Chief Operating Officer, Adani Group; Anshul Bansal, GCC & Global Business Services Leader; Meenakshi Vijh, SVP, F&A Solution, Teleperformance; Kailash Jain, Additional Vice President & HOD – SSC, DCM Shriram; Sushil Kumar, Joint Vice President – HOD Corporate Accounts, DCM Shriram; Ritesh Chhabra, VP Engineering & India Head, PAR Technology; Prayas Sharma, Founder & CEO, Beyond Accounting Solutions; Anirban Roy, GCC-COO and M&A Strategist; Atul Pratap, Co-Founder, FnShift; Sudhir Banerjee, GCC & Global Business Services Leader; Lovelish Rupani, Sr. Vice President – HR, NAV Fund Services (India); Surendra Verma, Technology Transformation Director, Accenture; and Rakesh Sinha, Founder & CEO, SSF Global & Quintes Global.
A Shared Commitment
Speaking about the vision, Rakesh Sinha, Founder & CEO of SSF Global & Quintes Global, said:
“We are excited to see Jaipur evolve into a credible GCC hub. When we spark collaboration between global players, local talent pools, and state-level ecosystem partners, we unlock real transformation. This is not just about jobs, it is about energizing communities, building AI-first mindsets, and contributing to India’s growth story in a more inclusive way.”
For further information, interviews or partnership opportunities, please contact:
SSF Global Communications✉️info@ssfglobal.in | www.ssfglobal.in
Briefly about SSF Global
SSF Global, a legacy industry association ‘Of the Practitioners, By the Practitioners, and For the Practitioners’ of Enterprise Services – was incepted in 2011 by pioneering leaders in the business services space – and has since grown as a dedicated & exclusive community of Senior Leaders from Enterprise Functions, Technology and Business Services. The milestones covered in the 14 years of SSFG include, success of 13 Annual Global Conclave Events, 100+ awards for GBS/ GCC Organizations for Excellence, Felicitation/ Recognition of 20+ Pioneering leaders & BPM Achievers, 350+ Innovators & Leaders presenting Industry Insights & 100+ case stories, 10 Pioneering Research published including first-of-its-kind SSC Survey & BPM in Global India book, ‘TIES’ and ‘PMA’ Assessment Tools, 20+ Frameworks for Building Capabilities, 50+ Summits, Leadership Interactions and Webinars across the Globe, Collaborations with large industry associations like BRICS Chamber of Commerce and Industry (BRICS CCI), US-India Strategic Partnership Forum (USISPF), Australia-India Chamber of Commerce (AICC), aptly supported by respectable Research organizations like Everest Group, Nomura Research Institute (NRI), and Global Professional Bodies like ACCA (the Association of Chartered Certified Accountants), and CIMA Global (Chartered Institute of Management Accountants); and many more accomplishments.… To know more, visit www.ssfglobal.in
Media Contact
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