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Frequently Asked Questions (FAQ)

Is it possible to schedule my press release to any specified date?

Certainly, you can schedule date and time beforehand for the press release you want publish. However, for your instantaneous releases allow us the minimum time we will need from submission to publication which mostly depends on the internet traffic on normal business hours.

Can I use your service even though I run a publicly-traded company?

Yes, we have kept the press release distribution option for the publicly-traded company. If your PR is appropriate, it will be mentioned in Google Finance, Barcharts, and Financial News Network.

Do you publish non-English press releases?

No, we only take up press releases in the English language only as it fits our standard domestic (US) options. We don't allow contents that are not in English.

What if my credits are missing or not correct in my account?

In that case, you may contact with us we will be happy to help you conveniently.

Will my press release be available in all search engines including Google?

Yes, your press release will be available and indexed in all major search engines and will be listed in Google News as well.

Can I include links in my press release?

Yes, you can incorporate up to 5 hyperlinks in the body of the press release and you can also include up to 2 extra resource links that will be shown at the bottom of your press release.

Do you allow revising a release post its publishing?

Yes, all you need to do is mail us with the changes in a doc file, we will make the edits on your behalf.

Is same day publishing available?

Yes, we are extremely delighted to share that any release submitted during our regular business hours i.e., Monday to Friday between 8 am and 7 pm (EST) will get published. However, the review of the submitted press releases will be done based on the editorial queue volume and shall only be reviewed in the received order.

Up to how many images can I include in my press release?

You can easily include up to 5 images.

Is free press release distribution service offered by you?

Yes, we are a Freemium site and we do offer free PR distribution services but it is limited to only the first PR. And, also, it gets distributed to fewer sites compared to paid PR distribution.

What kinds of content are restricted?

IssueWire doesn't allow any inappropriate content in the submitted PR. The press release should not include adult or pornographic content, CBD, and illegal drugs. Also, content that is defamatory, hateful, threatening, and those containing confidential and personal information, and promoting illegal activity or violating legal rights. The content should strictly be in English and must not include elements related to spam, hacking, and malware.

Could you specify the time period for which the press releases will there be on the news sites?

The first thing that you need to understand that being an announcement associated with news, every press release has a 'shelf life'. With each passing month, the news loses its prominence and that's why companies keep updating their press releases on a monthly or quarterly basis. However, the submitted PR will be there on the sites for as many as 12 months. And, we won't remove it until and unless it violates the policies of our company.

Can I add a video to the Press Release?

Yes, you can do that. Free embedded videos can now be included in Issuewire from YouTube and on the sidebar there will be a display of your Press Release. The URL should be incorporated by you. No amount of uploading is required. One needs to make sure to load the video first on YouTube. The URL must be added to the appropriate field when the press release will be submitted. Simple.

Can anyone foresee any restrictions regarding the inclusion of any item in a press release?

Press releases which have subject matters that are illegal, objectionable and offensive are not accepted. Those content that is banned in online gambling, adult content, libel or slander, pornography, electronic cigarettes, spam, online pharmaceuticals, gun-related products/firearms, stock recommendations and band supplements on Google (You can go through the list of banned supplements and pharmaceuticals). Press Releases regarding Bitcoin/ICOs/Cryptocurrency or Bitcoin miners which are not from public companies or backed by any ventures are not accepted by us. Press Releases which are about cases or legal matters are not accepted. Press Releases which furnish negative information about race, religion, country, government, company, 3rd party person will not be accepted. Without taking due permission from the 3rd party companies the press releases are not permitted to be released. Material news is not accepted by us about companies that trade publicly. A proper format of the press release is followed and it is released in English. The lists of subjects which are unacceptable in a press release, in general, are as follows:
Weapons/Guns (The word is even prohibited to be used in Press Release )
Alcohol
Illicit Drugs (Although Federally Illegal Marijuana are not allowed Medical Cannabis which is legal are okay)
Vaping/Tobacco
Body modification and cosmetic procedures (Like plastic surgery)
Dating websites or apps
Sex and Adult content (The word 'sex' cannot be used in any press release)
Sexual health of the reproductive organ
Cryptocurrency/Bitcoin/ICOs
Forex
Medicines approved by NON-FDA/ supplements which are banned by Google (You can go through the list of banned supplements and pharmaceuticals).
Unsubstantiated medical claims
Scams on money-making/MLM
Litigation/Legal Cases
Gambling online
Recommendations for stock
Defamation/Libel/Slander against 3rd party
On any predatory lending, cash advances, and personal loans
Conspiracy theories
Anti-vaccine or any other rhetoric similar to it

Are Paypal payments accepted by you?

Yes, Paypal payments are accepted by us. If you want to pay by using Paypal, one has to select this option which will prompt you to submit the details of your Paypal account for the authorized payment. Once the payment procedure is completed, an email with your confirmation link will be sent to you so that the account can be activated or the press release can be submitted.

Can you tell me something about the issues I am facing as during checkout I am facing billing issues?

If you experience any issues regarding billing or payment:
1. The billing information should be checked to see that it is accurate and see to it that it matches those that are shown on the bank statements.
2. If you have the correct billing information, please contact your bank which has issued the statement to make sure that no security holds are there or there are further reasons which prevent the payment to take place and go through properly.
3. For further assistance, our support team can be contacted if it is not going through, still. Have a great time with our services.

What is the process of billing?

You can choose to pay either via credit card or PayPal. Among the various plans available, subscribers can post one Press Release for free. Tier 1 and Tier 2 distributions are charged once for one press release. In case the client chooses to buy a single press release, then the billing for the same is done instantly. However, in case of bulk orders, the client is billed according to the number of releases he has ordered. The payment is made to the owner of Issuewire.

Presently, I am a client with a monthly subscription. How do I proceed to cancel the same?

You can opt to back out of the subscription for the upcoming month at any time. To cancel the monthly plan, you can do so either through the PayPal Merchant Services or by reaching out to us at info@issuewire.com

Is signing up for a subscription cheaper than making payments for each release?

It depends entirely on the press release service you have chosen, for each has a different price depending on the number of your press releases. A subscription would be the most pocket-friendly option for you if you release information quite frequently to the press. Making payments on per release-basis may turn out to be more pocket-friendly in case your business seldom requires a press release.

Can I get my press release written by you?

Yes, we provide writing services at a pocket pinch of just $21.

Is there any scope for me to make revisions?

Issuewire provides scope for you to make revisions in the particular press release on our website. Besides, you can eliminate minor typing mistakes on the Issuewire website even if the press release has been published. However, the subscribers of Tier 1 and Tier 2 distributions are advised to inform us in case they make changes to the press release, for its original copy may have been scheduled and forwarded to our partners. Any rectifications in the press releases is done absolutely free of cost.

How do I report a potential copyright violation?

We take reports of copyright infringement very seriously. Please report the potential infringement to info@issuewire.com with your full name and contact information, the URL where the potential infringement occurred, a description of what copyright may have been infringed upon, and a written or electronic signature and statement from the copyright holder. We will remove all valid take-down requests.

What about the Account Activation and Account Verifying process?

After you've signed up for an Issuewire account on our site (https://www.issuewire.com/signup) please check the email you signed up with for a verification link you need to click before you can sign in. If you do not receive this verification email please check your spam folder and if you still do not have it, please connect with our Customer Services at info@issuewire.com.

What if I forget my login details?

Kindly contact us through mail at info@issuewire.com. We will assist you.

How can I add credit into my account?

You can click here and buy credits: https://www.issuewire.com/signup/pricingdetails.

Can my PR be edited once it is published with media partners?

Your PR can be edited and updated on our site and few other sites but cannot be edited with our media partners.
To delete any PR, kindly mail us from your registered Issuewire email id.

Do you have any Asia-based distribution?

Currently, most of our media networks are based in the USA. We have a handful of ASIA-based distribution, but the PR will be syndicated in Google News.