Woodburn, Oregon Apr 9, 2018 (Issuewire.com) - MattsenKumar LLC, or “MK”, announcesthe release of its new solution within the growing social media analytics industry. MK Kalbos is an optimized and integrated platform which enables clients to connect, monitor and respond to crucial messages or tweets across different social media channels.
MK Kalbos is an easy to use social media management tool, making it an ideal solution for clients and stakeholders to view their audience conversation and engagement, as well as how their content is performing. Along with monitoring and measuring social media metrics that are important to clients, this solution also helps brands ensure timely response to critical customer posts or tweets real time, to ensure optimum customer experience. This advanced analytics cost efficient solution serves all businesses, including those for whom costs may have been a tangent to not adopt this latest technology to their benefit.
With the help of MK Kalbos, large volumes of social media data generated from Facebook, Twitter and other social media channels will reveal key trends, help clients prioritize and respond to customer queries real time and improve efficiency by planning and scheduling social media content.
“Real time data makes a greater difference than ever before and MK Kalbos will give companies rich and invaluable information from their social media channels that will strengthen their marketing and business strategies”, states Gaurav Rai, SVP of Innovation & Strategy for MattsenKumar.
Mike Mattsen, MK’s CEO is equally excited about this new addition to their portfolio. “MK Kalbos will empower businesses globally, with exclusive social media data trends and inbuilt customized analytics features, to get the most out of their digital activities. We’re proud to launch this Flagship product and confident that this technology solution will play a pivotal role in every brand’s social strategy.”
About MattsenKumar -
MattsenKumar (MK) founded in 2010, is a full suite BPO services company, offering contact center services including and based on in-depth consulting, speech analytics and now social media analytics. Headquartered in Portland, Oregon, MK’s operating unit and its ‘engine’ is based in Gurgaon, India, a suburb of the capital New Delhi. MK’s client focused and data driven approach has propelled its services, bringing in innovation and inventiveness even in the very price sensitive BPO space. With the recent success of MK SmartSpeech (powered by Voci Technologies), their Speech analytics solution and now with the inclusion of Social Media Analytics solution to its portfolio, MK is determined to provide even richer insights for improved and timely decision making. For more information, visit Kalbos
Media Contact
Kalbos support@kalbos.io 1 838-222-2702 576 Glatt Circle, Woodburn, OR USA 97071 https://www.kalbos.io/
