Artificial Intelligence (AI) is currently at the forefront of every industry, and it is being used for the employee recruitment process as well. L&D professionals, HRs, and Employers are utilizing AI-based tools and platforms to find suitable job seekers who can be perfect for the required job role. If you are an employer as well as looking forward to integrating AI in recruitment, it is recommended to take a better look at the opportunities and potential risks of using AI for employment.
AI Opportunities to Leverage
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Utilizing Recruitment Time
Recruiter and the HR teams do not always get adequate time to interview every candidate whom they find interesting based on their resume. Besides, remote interviews from different countries and regions are also difficult to conduct physically. Modern AI has addressed the problems, and it can help to make the best use of recruitment time by extracting insights from the candidates. It can interview multiple candidates together and get the job done quickly.
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Consistency in Hiring
Recruiters are also human, and their hiring decisions can be affected by their fatigue levels, mood, and unconscious bias. AI helped to remove the influence of momentary lapses in hiring and offered a well-designed and seamless hiring process while ensuring a fair and objective interview. This helps to acquire more consistency in hiring without wasting resources.
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Objectivity
An AI interview can also help to fulfill company objectives by showing no objectivity at all. It is devoid of conscious and unconscious biases and offers clearer decisions than clouded judgment. AI does not care about the gender or ethnicity of the candidates and can find suitable options from the diverse pool.
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Reduced Cost
Utilizing AI is a highly cost-effective option that improves value but reduces expenses. It significantly reduces the overall duration for interviews and also removes the need for an expensive recruitment team. AI-powered recruitment comes with successful hiring decisions, which make every interview successful.
Potential Risks of AI in Employment
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Lack of Humane Communication
Lack of human interaction cannot be replicated with the help of technology. Employers showcase their company culture and form a bond with the potential new hires, but AI is unable to do that. AI is better at assessing the technical skills of the candidates than their soft skills.
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Ethical Considerations
There are many ethical concerns regarding AI interviews, which involve personal data privacy, fairness of hiring, and many other issues. AI can store sensitive recruitment data in larger volumes, which makes it a preferred target for cyber-criminals. Equality is not guaranteed in this case, and the company has to always update its AI to make it better.
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Perception of Employee
AI has already created a negative notion in the industry that it will take all the jobs and replace humans. While some might not mind the AI interviews, others can find them dehumanizing and impersonal. There are many other factors that create a negative impression, and candidates might not even want to apply for it again.
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Technical Faults
At the end of the day, AI is nothing but a highly advanced part of technology, and it can break down, too. There are multiple instances where the AI can be noticed glitching out during the interview. The chatbots can also turn inactive sometimes, which is a potential example of technical issues. It can quickly get outdated in this constantly transforming era.
Finding the Balance
AI should never be used to replace humans, but to support them at every step. Employers must find the right balance between human intervention and AI integration to adapt in this AI era with efficiency and effectiveness.
