Lewisville, Texas Jan 29, 2020 (Issuewire.com) - UberTejas LLC dba BizCloud Experts announces being accepted into the Service Delivery Program for AWS Connect. Amazon Connect provides a seamless experience across voice and chat for your customers and agents. Amazon Connect includes one set of tools for skills-based routing, powerful real-time and historical analytics, and easy-to-use intuitive management tools – all with pay-as-you-go pricing, which means Amazon Connect simplifies contact center operations, improves agent efficiency, and lowers costs. Our Core competency of building Serverless Solutions lets you build and run code to integrate/extend your contact center with virtually any type of application or backend service with zero administration and no servers to provision or manage.
BizCloud Experts can help set up a contact center, build smart Serverless Integrations and support your migration to Amazon Connect from Current Legacy Solutions. "We believe transforming contact centers will require Enterprises to ReThink Voice as an emerging platform similar to how we deliver/consume services from mobile or web application platforms today," says Nagesh Kunamneni, President & CTO, BizCloud Experts. "Voice is more natural than point and click interfaces". Working together we can innovate and build new experiences faster.
This vision/strategy is also reflected in where our clients are headed. "BizCloud Experts vision of ReThinking Voice as the new platform for enterprise software systems made it a no brainer to partner with them on our customer experience strategy", says Craig Clayton, CEO, SurgeryLink IT Solutions. "In Phase 1, BizCloud Experts will enable our contact center on Amazon Connect and integrate with CRM to ensure every call is answered. In later phases, they will build deep integration between our Contact Center and SurgeryLink Platform".
ABOUT BIZCLOUD EXPERTS
We innovate, transform and seamlessly blend digital and physical platforms to deliver highly scalable production-ready solutions that contribute to our customers' success. BizCloud Experts is recognized as a leader in developing solutions using serverless computing technologies, and automating IT services. . To learn more, visit http://www.bizcloudexperts.com or follow us on Facebook, Linked-In,Twitter.
For sales information, contact Sales@bizcloudexperts.com, call us @+1 (214) 206 8976 or visit our website: https://bizcloudexperts.com/service/contact-center-as-a-service/
Media Contact
BizCloud Experts / Bhramara bizdev@bizcloudexperts.com 2142068976 417 Oakbend Dr., Suite 180 Https://www.bizcloudexperts.com
